Privacy Policy
Personal Information We Collect
When you visit the Coast & Bloom website (the "Site"), we automatically collect certain information about your device, referred to as "Device Information." This includes details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we gather information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and details about how you interact with the Site. We collect Device Information through technologies such as cookies, log files, web beacons, tags, and pixels.
Furthermore, when you make a purchase or attempt to make a purchase through the Site, we collect specific information from you, known as "Order Information." This includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. In this Privacy Policy, "Personal Information" refers to both Device Information and Order Information.
Device Information We Collect
We employ various technologies to collect Device Information, including:
Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
Log files: Records actions occurring on the Site, collecting data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.
Personal Information Use
We use the Order Information we collect to fulfill orders placed through the Site, including processing payment information, arranging shipping, and providing invoices and/or order confirmations. Additionally, we use this information to:
• Communicate with you;
• Screen orders for potential risk or fraud; and
• Provide information or advertising related to our products or services, in line with your preferences.
We use Device Information to screen for potential risk and fraud (especially your IP address) and to improve and optimise our Site. This includes generating analytics about how customers browse and interact with the Site, and assessing the success of marketing and advertising campaigns. Please note that our data collection and use practices remain unchanged when we receive a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and request corrections, updates, or deletions. To exercise this right, please contact us through the information provided below. As a European resident, note that we process your information to fulfil contracts with you (e.g., if you make a purchase through the Site) or for our legitimate business interests. Additionally, your information may be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we retain your Order Information for our records unless you request its deletion. The Site is not intended for individuals under the age of 18.
For any privacy-related inquiries or to exercise your rights, please contact us through the information below.
hello@coastandbloom.com
This Privacy Policy is effective as of January 2024 and will be updated as necessary. Please review it periodically for any changes.